Good Moring America: Heat Index
CoverGirl Bombshell Mascara advertises ten times more noticeable eyelashes. However one woman is saying that the mascara didn’t cause her lashes to be luscious and noticeable, as advertised in the commercial that features Sofia Vergara. In fact, Amy Schavolt said the mascara did far more harm than good on Good Morning America.
Good Morning America: CoverGirl Bombshell Mascara Reviews

One woman is making headlines after she lost a clump of eyelashes to CoverGirl Bombshell Mascara. (Inga Ivanova / Shutterstock.com)
21-year-old Amy Schavolt used the Covergirl Bombshell Mascara, and the results were shocking. When she removed the mascara with eye makeup remover and a cotton ball, a clump of her lashes fell out. She had bought the mascara within the past month, and had used it a few times before and had a little trouble removing it, but never anything like she most recently experienced.
“I was petrified. I stood in the bathroom for a good five minutes and cried,” Amy Schavolt said on her experience with the mascara. Other customers are commenting online about issues they have with the product. One woman said, “It’s really hard to get this mascara off completely.”
GMA: How To Remove CoverGirl Bombshell Mascara
CoverGirl responded to the criticism and complaints, telling ABC News, “…we’ve taken steps to more broadly communicate the need to use an oil-based remover with long-lasting mascaras…” CoverGirl said they are also changing the packaging of the makeup, and have added a tutorial video to their YouTube page of how to successfully apply and remove to makeup.
Good Morning America: Will My Eyelashes Grow Back?
Amy Schavolt worries that her eyelashes will not grow back, however dermatologist Dr. Rosemarie Ingleton said that if this is the first time something like this has happened, chances are that the lashes will grow back, but it will take 7-8 weeks for them to be back to normal.
CoverGirl offered Amy Schavolt a $15 voucher for makeup, which she’s apparently already spent, just not on mascara.
Amy Robach added that this is the mascara she has been using for the past several months, and her eyelashes are fine. She said she does use eye makeup remover, and that you just have to be gentle.
I think that girl Amy just wants some kind of attention. You just obviously didn’t know the RIGHT way to take off your mascara. Your not a little girl where they have to tell you exactly how to remove it. Your eyelashes will eventually grow back, you’ve learned your lesson to just not use that same mascara. I don’t get what the big deal is. Some things aren’t made for everyone. Maybe a different type of mascara will work better for you. Doesn’t mean CoverGirl did anything extremely wrong.
I would like to directly respond to Hailey James who commented before me: this stuff does NOT come off. I tried it as well and the only reason I haven’t lost eyelashes is because I’m letting it stay on them in hopes it will just come off on its own. I’ve written the company for a refund. If you’re so sure she’s looking for attention I suggest you try this awful product and report back…I guarantee you’ll be singing a different tune.
I have tried this product and I’ve been using it for some time now which is why I commented on this and said maybe it is just not for everyone. I’m not saying she is wrong for bringing up to their attention that her lashes fell off, because that is a problem. But I would have handled that situation a different way. Maybe dealt with CoverGirl themselves instead of going to the media.
But I’m not going to sit and argue over the computer about something so small. I just written my opinion just like everyone has on multiple sites. Thank you (: